How to Refer Children to Cumbria Children’s Social Care if you are concerned they may be being abused
Referrals should be made through customer advisers who are based at six locations throughout the county. Details of phone numbers and what to do out of hours are available from here.
If you are uncertain whether to refer a child you can ask to speak to a duty social worker to discuss your concerns and provide you with advice.
Referrals that suggest an immediate risk to a child will be taken by phone but professionals who wish to refer children should use the Children's Services Referral Form plus CAF pre-assessment checklist to make non-urgent referrals or confirm an urgent referral in writing.
More detailed guidance on making child protection referrals and the process children’s services follow on receipt of a referral is given in chapter 6 of our safeguarding procedures.
Children's Services have introduced a new Case Management Service Directory, which gives information on all services available to children from the Directorate by use of the referral form and CAF pre-assessment checklist.
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